Peformance Measurement Dashboard

                     
 Midland 
 2011
 Midland
2012
 Midland
2013
   2013
National
Comparison
 2013
Peer Cities
(by population)
Comparison
Library          
   Operating/maintenance expenditures per registered borrower  $67.26  $67.42  62.72   $64.10  $76.69  
   Annual circulation per registered borrower 15.5  14.9 15.8   16.3 17.9
   Reference transactions per 1,000 population 1016  1048 993   878 1117
   Attendance at library sponsored programs per 1,000 population  325 357 332   375 551
Police Services            
   Total police operating expenditures per capita  $177.56 $166.36 $176.75     $244.13 $235.02
   Violent and property crimes reported per 1,000 population 18.2 9.0 11.8   32.4 23.1
   Percent of violent crimes "cleared" (resolved) 90.6%  87.0% 79.5%   59.6% 70.8%
   DUI Arrests per 1,000 population 2.32  3.03 2.91   4.33 3.48
   Moving violation citations issued per 1,000 population  62 78 106   164 137
   Traffic accidents involving injury per 1,000 population  5.9 5.4 5.4   5.5 4.2
Fire Services             
   Fire/EMS operating expenditures per capita  $158.06 $146.20 $142.13   $179.02 $186.49
   Percent of EMS calls with response time under 5 minutes   42% 61% 44%   43% 46%
   Percent of Fire calls with response time under 5 minutes 30% 55% 42%   44% 39%
   Percent of EMS calls with response time under 8 minutes 75% 96% 74%   86% 86%
   Percent of Fire calls with response time under 8 minutes 75% 79% 95%   85% 67%
   Total fires per 1,000 population  1.90 2.21 2.60   3.70 3.40
Parks & Recreation            
   Developed acres of park land per 1,000 population 25.7  25.7 25.7   15.3 27.3
   Expenditures per acre of park land  $962 $987 $1,383    $2,691 $1,927
   Employees (FTE) per 100 acres of park land 1.3 1.5   5.4 5.0
   Recreational programming expenditures per resident  $9.54 $5.73 $6.45   $38.75 $52.50
Public Services - Curbside Collection            
   Annual expenditures for refuse collection/disposal per account  $58.50 $60.90 $71.35   $151.30 $183.79
   Annual expenditures for recycling services per account $26.56  $27.25 $27.94   $43.05 $33.31
Street Maintenance             
   Cost per lane mile for street sweeping   $17.15 $23.17 $40.35   $43.95 $24.99
    Road rehab expense per lane mile $3,593 $2,781 $1,682   $3,343 $2,973
    Percent of lane miles in satisfactory or better condition  65.0% 65.0% 65.0%   74.0% 73.0%
Human Resources            
   Turnover rate, all full-time employees 1.2%  1.8% 1.8%   5.7% 6.2%
   Benefit expenditures as percent of salary expenditures 46%  42% 42%   41% 40%
   Work days lost due to injury per 100 employees 61 72 66   78 55
Information Services            
   Total operating/maintenance expenditures per workstation $3,160 $3,338 $3,555   $2,773 $3,410
Risk Management            
   City vehicle accidents per 100,000 miles driven 0.1 0.3 .07   1.1 1.1
   General liability claims per 10,000 population 1.19 1.43 6.69   5.82 5.28
   General liability cost of claims per capita $0.15  $0.28 $0.14   $1.54 $0.51